No heat, no hot water, a major leak — what does your lease actually say about repairs?
This is the payer moment for a tenant whose home has developed a serious condition mid-tenancy — no heat, a plumbing failure, sewage, a major leak or roof failure, no hot water, or unsafe wiring — with no new document necessarily existing. Get free local help first: contact a local housing agency or a tenant attorney, and call emergency services where safety is at risk. A $9 document review must never delay real help or a needed repair. What this review can do, once real help is in motion, is read the lease together with any landlord notices and repair correspondence you provide: what the lease itself says about repairs, notice, temporary relocation during repairs, rent during repairs, casualty wording, and who pays for what — as written — and where the lease is silent, flagged as a gap to ask about, never resolved here. Before talking to anyone, put one plain timeline in one place: when the condition started, when notice was given and how, and what response came back. Send the lease, every addendum, the notices and correspondence, and that timeline together.
Read this firstLeaseLens is a concierge review service, not a law firm and not legal advice. This guide is general information and issue-spotting only. LeaseLens does not determine that a unit is or is not legally uninhabitable, and it makes no legality or enforceability call about any unit, clause, or condition. It does not advise you to withhold rent, repair and deduct, or vacate, and it drafts no demand letter, complaint, or filing, and it does not contact a landlord — you remain the actor. Where a lease is silent and secondary habitability summaries describe duties that may exist regardless of lease language, that silence is flagged as a question to ask a housing agency or attorney — never resolved by LeaseLens, and no summary figure or period is stated as your rule. Jurisdiction rules are never presented as national: rules vary by state and by city, and any state example — California included — is an example only. The review is documents and correspondence only: no inspection is performed, and no judgement is made from photos as evidence. LeaseLens does not promise an outcome or savings. Get free local help first — a local housing agency, a tenant attorney, or emergency services where safety is at risk — and never let a document review delay real help or a needed repair.
1. Find these six items first
The pack checklist for a habitability review, in order. The papers are the lease and every addendum, together with any landlord notices and repair correspondence actually provided, plus your timeline — the review never states a duty, period, or figure from any summary as your lease’s rule.
1
Repair duties and who fixes what, as written
What the lease itself says about repairs: which repairs the landlord undertakes, which the tenant undertakes, and any condition, reporting, or access wording attached to that split — quoted or summarised exactly as written, never extended by assumption.
2
Notice mechanics, as written
How the lease says a condition must be reported — in writing, to whom, at what address or portal — and any response or repair window the papers themselves state. Your timeline is read against that wording: when notice was given and how is a fact you supply, never a finding this review invents.
3
Temporary relocation during repairs, as written
Whether the papers say anything at all about temporary relocation during repairs — alternative housing, a lodging credit, or a pause in the tenancy while work is done. Present wording is flagged as written; silent papers on this point are themselves a finding, stated as silence only.
4
Rent during repairs, as written
Whether the papers state what happens to rent during repairs — any reduction, abatement, or credit wording, or an express statement that rent continues in full. The review surfaces that wording exactly as written; it never turns overlapping dates into an amount owed back, withheld, or deducted.
5
Casualty and damage wording, as written
Any casualty or damage clause: what the papers say if the home is damaged or cannot be lived in — repair duties, a termination option, or a rent consequence, each only if the papers state it. A clause written for fire or storm damage is flagged as written, never stretched to cover a different condition by assumption.
6
Who pays for what — and where the lease is silent
Every cost the papers assign — repair costs, call-out fees, temporary measures — totalled only where the papers state figures. Then the gap check: where the lease is silent and secondary habitability summaries describe duties that may exist regardless of lease language, that silence is flagged as a gap to ask about, never resolved here.
2. A timeline, worked in full — a hypothetical only
This example is a clearly labelled hypothetical, with invented papers, dates, and figures. It shows how a timeline and the papers’ own arithmetic are laid out — it is not a real tenant’s home or papers, and it proves nothing about any real unit, condition, or outcome:
Hypothetical example — timeline and arithmetic only
Hypothetical condition: on the invented timeline, a heating failure is first noticed on Mar 3, and written notice is given to the landlord on Mar 4 — 1 day later, by email, as the tenant’s own timeline records it.
Hypothetical response: a reply comes back on Mar 11 — 7 days after notice — and a repair visit is scheduled for Mar 18, which is 14 days after notice and 15 days after the condition started. Those are calendar counts on invented dates only; no response period is stated as required, reasonable, or breached.
Hypothetical rent arithmetic: the invented lease states rent of $1,800 per month. Divided across a 30-day month that is $1,800 ÷ 30 = $60 per day, and the 15 days above overlap $60 × 15 = $900 of rent period. That is arithmetic only — it is not an abatement, not an amount owed back, and not a figure to withhold or deduct; the invented lease’s rent-during-repairs wording is silent, and that silence is flagged as a question only.
Hypothetical relocation wording: the invented papers contain no temporary relocation wording at all. The review flags that absence exactly as written — it never fills the gap with a summary, a custom, or an assumed duty.
What this does not say: whether any real unit is legally uninhabitable, whether any real landlord met a duty, or what any real tenant should do next. Those depend on the real papers, the real facts, and advice this review does not give — get free local help first.
3. What these items do — and don’t — decide
Treat each point below as a “check whether…” question, never as a conclusion about a home or papers you have not read in full:
A
Check whether the lease assigns this repair — and to whom
Check whether the repair wording as written covers the condition you have, assigns it to the landlord, to you, or to neither in words — an unassigned repair is a question for a housing agency or attorney, never a duty this review assigns.
B
Check whether your notice followed the lease’s own mechanics
Check whether the notice you gave matches the method, recipient, and address the papers state, and whether your timeline records the date and method plainly — a mismatch is flagged as a question, never as a notice that failed or succeeded in law.
C
Check whether relocation and rent-during-repairs wording exists at all
Check whether the papers contain any temporary relocation wording and any rent-during-repairs wording — present or silent, either way noted exactly. Silence here is the segment’s most common finding, and it is resolved by asking, not by this review.
D
Check whether silence meets a duty described elsewhere — as a question only
Check whether a point your lease is silent on is one that secondary habitability summaries describe as a duty that may exist regardless of lease language. If so, the review flags the gap to ask about — it never states that the duty applies to your home, and never resolves the question.
4. The exact questions to ask in writing
Copy these into an email or portal message so the answers are in writing. Calm and factual — no threats, no demand-letter language. Ask in your own name. If the condition is unsafe, get free local help and emergency help first; these questions never come before safety.
Question 1 — Repair and timetable“Please confirm in writing which repairs you will undertake for the condition I reported, who will carry them out, and the dates you expect the work to start and finish.”
Question 2 — Notice record“Please confirm in writing that you received my notice of the condition, the date you record receiving it, and the method you record it arriving by.”
Question 3 — Living there during repairs“Please confirm in writing whether the home can be lived in while the repairs are carried out, and what the lease provides about temporary relocation during repairs if it cannot.”
Question 4 — Rent during repairs“Please confirm in writing what the lease states about rent during the repair period, including any reduction, credit, or continuation wording, exactly as written.”
Question 5 — Costs“Please confirm in writing which repair and call-out costs the lease assigns to you and which it assigns to me, clause by clause, for this condition.”
With a serious condition in the home — 10-minute checklist
Safety first: if the condition is unsafe, call emergency services and get free local help from a housing agency or tenant attorney before anything else.
Timeline started in one place: when the condition started, in plain words, with the date.
Notice recorded: when notice was given and how — method, recipient, and date — added to the same timeline.
Response recorded: what response came back, from whom, and on what date — or that no response has come back yet.
Lease and every addendum together — the repair, relocation, and rent wording cannot be checked from one clause alone.
Repair wording read in full: who fixes what, and any reporting or access condition attached to it.
Temporary relocation and rent-during-repairs wording searched for — present or silent, either way noted as written.
Casualty and damage wording read in full, without stretching it to a condition it was not written for.
Costs totalled only where the papers state figures; every silent point listed as a question, never filled in.
No conclusion drawn by this review about habitability, duties, or remedies — the papers, the timeline, and these questions go to free local help or an attorney.
Concierge lease review
Send us the lease, the correspondence, and your timeline — together.
Send us your lease and every addendum, any landlord notices and repair correspondence, and one plain timeline — when the condition started, when notice was given and how, and what response came back — and get the repair, notice, temporary relocation, rent-during-repairs, casualty, and who-pays wording surfaced in plain words, with every silent point flagged as a question only. Documents and correspondence only, no inspection and no judgement from photos as evidence. A first read only: no determination that a unit is legally uninhabitable, no advice to withhold rent, repair and deduct, or leave, no demand letter, complaint, or filing drafted, and no landlord contact. Get free local help first, and never let a review delay real help or a needed repair.
Free pilot — first 10 analyses free · Then $9 per analysis or $79/year unlimited · 24-hour delivery on paid reviews
LeaseLens is not a law firm and this is not legal advice. Reports are plain-English risk flags from a concierge review, not a legal ruling on a unit, a condition, a clause, or what you owe.
Can LeaseLens determine that my unit is legally uninhabitable, or advise me to withhold rent, repair and deduct, or leave?
No. LeaseLens never determines that a unit is or is not legally uninhabitable, makes no legality or enforceability call, and does not advise you to withhold rent, repair and deduct, or vacate. Where a lease is silent and secondary summaries describe duties that may exist regardless of lease language, that silence is flagged as a gap to ask about — never resolved here. Get free local help first, and call emergency services where safety is at risk.
What papers should a habitability review include?
Send the lease and every addendum together with any landlord notices and repair correspondence, plus one plain timeline: when the condition started, when notice was given and how, and what response came back. The review is documents and correspondence only — no inspection is performed and no judgement is made from photos as evidence. If a review cannot be completed responsibly on documents and correspondence alone inside the standard workflow, this segment does not open for that review.
What will a habitability review cost?
Free pilot — first 10 analyses free — then $9 per single analysis or $79/year unlimited, with 24-hour delivery on paid reviews. That is the pricing already on the live LeaseLens site; no other price is quoted on this page. A document review must never delay free local help, an emergency call, or a needed repair.